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Your Questions Answered
Is your Business-to-Business program just for Interior Designers?
No, our program is open to all business owners, including property managers, hotels, condos, restaurant owners, and more.
How do I know if I’m qualified to be a part of your Business-to-Business program?
It's free to apply, and any business can join our program. Applying allows you to save significantly on your purchases.
Do you offer wholesale discounts to retail businesses?
Yes, we certainly do. We provide very competitive prices based on the volume of your order.
How can I receive the maximum discount of 25%
The discount you receive depends on the volume of your orders and your expected annual purchases. We offer discount tiers ranging from 10% to 25%, based on order size.
Can I apply Midtown Umbrellas promotions to my Business-to-Business order?
No, once your account is approved, you cannot combine coupon codes with the already discounted prices.
Will I receive a special promo code, or will I have a dedicated account?
Once your application is approved, we will create a dedicated account for you. You will receive login details to access your account, where discounted prices will be applied sitewide.
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Terms and Conditions
Midtown Umbrellas Business-to-Business offers an exclusive discount of up to 25% off retail pricing. This discount is available only to members of Midtown Umbrellas Business-to-Business and is not intended for use by non-members. It cannot be combined with any other offers, promotions, or discounts. Qualifying purchases do not include gift certificates, postage and handling, taxes, canceled orders, replacement orders, and returns. The Midtown Umbrellas Business-to-Business discount does not apply to special furniture set discounts and select third-party brands. Midtown Umbrellas reserves the right to exclude certain items from Business-to-Business discounts.
Payment for orders must be made in advance and can be processed via credit card. The credit card used must be registered to the billing address of the company listed on the Midtown Umbrellas Business-to-Business application. Usage of a client's or an unauthorized credit card may lead to the revocation of your Business-to-Business discount privileges.
Orders for Midtown Umbrellas must be placed through our Business-to-Business Sales and Service team at 888-686-5455, online, or in-store with an associate or design consultant. For online orders, the total amount will be displayed at checkout, with the discount automatically applied. You may also initiate an order based on a quotation via our website, by calling a Business-to-Business specialist at 888-686-5455, or by emailing support@midtownumbrellas.com.
If you are not satisfied with your purchase for any reason, you may return it within 30 days for a replacement or a refund of the item's cost (excluding Shipping and Handling fees). To be eligible for a full refund, all items must be returned in their original packaging and in the condition they were received. Please note, market umbrellas, tilt umbrellas, and accessories are eligible for free returns, but this offer is limited to only 1 umbrella per order. We recommend that if you are placing a large order, you should initially order one umbrella to ensure it meets your needs before ordering more. Cantilever umbrellas, pergolas, and bases are not eligible for free returns.
Membership is not transferable; misuse of membership may result in termination. Misuse includes any resale of Midtown Umbrellas merchandise in a retail outlet, website, or store, transfer of membership, allowing others to use your membership, or submitting false or expired information to establish membership.
You have the option of being tax exempt and will need to opt in. The Tax ID associated with your account expires one year from the date of enrollment and every year thereafter. To preserve your tax exemption status, simply send in a copy of your current state-issued Tax ID form to support@midtownumbrellas.com to reactivate.
Midtown Umbrellas reserves the right, with or without notice, to cancel the Midtown Umbrellas Business-to-Business program at its discretion or to terminate membership in the program. Midtown Umbrellas may change these Terms and Conditions at any time, and such changes will be posted in the Terms and Conditions on the Midtown Umbrellas Business-to-Business website.